What to Do When You're Stranded on the Side of the Road

Stay calm, stay safe, and know who to call. Here's a step-by-step guide for handling a roadside emergency.

person writing on white paper
person holding black ipad with green plant
person writing on white paper
person holding black ipad with green plant
person writing on white paper
person holding black ipad with green plant

Introduction

A breakdown or accident can happen to anyone — and it usually happens when you least expect it. Whether it's a flat tire on I-355, a dead battery in a parking lot, or a fender bender on Ogden Avenue, knowing what to do in the first few minutes can make all the difference for your safety and your vehicle.

Content

The most important thing is to get yourself to safety first. If your car is still drivable, pull as far off the road as possible — ideally onto a shoulder or into a parking lot. Turn on your hazard lights immediately so other drivers can see you. If it's dark, turn on your dome light too. Once you're safely off the road, assess the situation. Is it something simple like a flat tire or dead battery? Or is the car undrivable after an accident? Either way, don't attempt major repairs on the side of a busy road. It's not worth the risk when professional help is a phone call away. Call a trusted towing company right away — not a random app that dispatches whoever is closest. A local company like Action Towing knows the area, arrives faster, and treats your vehicle with care. Call (630) 960-2869 for a free quote and immediate dispatch, 24 hours a day. While you wait, stay inside your vehicle with your seatbelt on if you're on a highway or busy road. Standing outside your car puts you at risk from passing traffic. If you must exit, do so from the side away from traffic and move well behind the guardrail. Finally, keep a small emergency kit in your car — a flashlight, jumper cables, a phone charger, and a blanket. And save a reliable towing company's number in your phone before you need it. When the unexpected happens, being prepared turns a crisis into a minor inconvenience.

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"They were quick on the tow and kind enough to drop me off with my vehicle. I've used them multiple times and service is always great!"

Repeat Customer, Woodridge

"They were quick on the tow and kind enough to drop me off with my vehicle. I've used them multiple times and service is always great!"

Repeat Customer, Woodridge

"They were quick on the tow and kind enough to drop me off with my vehicle. I've used them multiple times and service is always great!"

Repeat Customer, Woodridge

Don't wait until you're stranded to find a tow company you trust. Save Action Towing's number now — (630) 960-2869 — and know that fast, affordable, damage-free help is always just one call away.

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